On9 is dedicated to safeguarding the privacy and personal information of our customers through a clear and transparent policy specifically designed for users in Malaysia.
We collect user information including account details like name, email address, and phone number. Additionally, we collect technical data such as device type, browser, and IP address to enhance platform stability and security. Local payment data in Malaysian Ringgit (MYR) is also recorded for transaction management. Cookies are used to personalize user experience and track interactions on our website.
The collected information is used to manage user accounts, process transactions, improve services, and provide customer support. This data also helps us tailor relevant offers and promotions for on9 users, while ensuring compliance with legal and cybersecurity requirements.
On9 uses cookies to save user preferences and ensure smooth website performance. We also use tracking technologies for analytics and marketing purposes, allowing us to understand usage patterns and improve the overall experience without compromising user privacy.
Personal data is securely stored using industry-standard encryption and security protocols. Access to information is restricted to trained personnel only. on9 also ensures data is not kept longer than necessary and regularly conducts security audits to prevent leaks or unauthorized access.
We do not share users’ personal information with third parties without consent, except for legal purposes, payment processing, or providing technical services necessary for platform operations. All third parties are required to comply with strict privacy regulations.
Users have the right to access, correct, or delete their personal data at any time by contacting on9 support. We are committed to fulfilling these requests promptly and in accordance with applicable data protection laws.
On9 reserves the right to update this privacy policy from time to time to comply with the latest regulations and legal requirements. Users will be notified of significant changes via the website or official email.
We implement the latest security measures to protect user data against cyber threats. For privacy inquiries, users can contact on9 support anytime via email at [email protected].